Avoid Obvious Implementation Mistakes in Auto IDBert Moore
What everyone can learn from Apple's iPhone 4 problems
The widely-publicized problems with Apple's iPhone 4 show what can happen when automatic ID or mobile IT solutions are deployed without adequate testing. I don't mean testing from an engineering and systems perspective (the "will it work up to spec?" kind of testing) but testing from a user perspective (the "what happens if I use the scanner as a hammer?" kind of testing).
So how does the iPhone 4 illustrate this?
Publication date: July 2010